Taking Care: Effective communication for CALD workers in Aged Care – Trainer Guide

$27.50

Jacky Springall

Published:         2007

Publisher:         AMES Victoria

Format:             Spiral-bound

ISBN:                9780730656722

Dimensions:    176 pgs

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SKU: 9780730656722 Categories: , , , , Tag:

Description

Produced with funding from DEEWR – Workplace English Language and Literacy Program

The trainer guide presents a range of activities based on the DVD scenarios, and includes topics such as:

  • meeting and talking to residents
  • communicating with residents with dementia
  • listening to handover reports
  • following workplace instructions
  • writing progress notes and incident reports

Taking Care is aligned to the following unit of competency from the Community Services Training Package:

  • CHCCOM2B Communicate appropriately with clients and colleagues

Suitable for workers who speak English as a second language

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